Why Build with True-Line? - Warranty


Alberta New Home Warranty Program

The Alberta New Home Warranty Program was founded in 1974 by Alberta homebuilder’s, to provide a package of warranty protections and to encourage improved performance for the new home building industry.  Since its inception, the Program has been a leader and innovator in the provision of warranty services to the home building industry and was the first program of its kind to be introduced in Canada.

 
The program, a five-year warranty, includes construction standards, a guaranteed warranty obligation, and a deposit protection.

True-Line Contracting Ltd., a member since 1995, offers a one-year full coverage warranty on your new home along with the Alberta New Home Warranty Program. For an additional cost, Alberta New Home Warranty will extend the Warranty to 10 years.

Vision

Builder Members set the standards of excellence.

Mission

Provide value-added services enabling our members to fulfill their commitments to their home buyers.

alberta new home warranty seal of approval

ONLY QUALIFIED BUILDERS BEAR THIS SEAL OF APPROVAL. To be accepted as a Registered Builder Member of the Program, a Builder must meet standards in every aspect of professional knowledge and conduct, including

  • Customer Service
  • Financial Ability
  • Industry Reputation
  • Technical Expertise
  • Management Skills
  • Market Awareness

Once registered in the Program, Builder Members must continue to meet membership requirements.

Among the considerations for renewal is the builder's customer service record for each home built - from purchase to construction through occupancy and the first year of ownership.

A Registered Builder Member's willingness and timeliness in performing any needed service work, as well as instances where the program is called upon to intervene in settling warranty issues, all bear upon whether or not a membership renewal is approved.

To help maintain customer satisfaction and the standing of Builder Members as a select group recognized for their excellence in the Business of Home Building, The Alberta New Home Warranty Program provides ongoing builder management, financial and technical training.

The added value of buying from a Registered Builder Member hits home when you think seriously about the single most important investment in your life.

Copyright © 2009 The Alberta New Home Warranty Program (ANHWP)

True-Line Homes have been the recipient of the Alberta New Home Warranty Service Award consecutively since 1995.